Professional Customer Care Solution for Business Support
Handle customer calls the smart way—without hiring a big team.
TrioPBX isn't just a phone system—it's your all-in-one customer care tool. While it's not a standalone product, our Hosted PBX includes everything you need to deliver great customer service, right out of the box.
Why Use TrioPBX for Customer Care?
Here's how our Hosted PBX doubles as a complete customer care solution:
Smart Call Routing
Send customers to the right agent or department with ease—no confusion, no delays.
Call Queues & Hold Music
Keep things organized during busy hours. Customers stay in line and informed while they wait.
Voicemail & Missed Call Alerts
Never lose track of a call. Get alerts and follow up instantly—even outside business hours.
Call Recording & History
Review conversations for training, quality checks, or customer concerns—stored safely and securely.
Agent Status & Live Monitoring
See who's available, who's busy, and track performance in real time with detailed analytics and reporting.
No Extra Tools Needed
Everything runs from your Hosted PBX dashboard. Simple setup, no third-party support tools required.
Built for Growing Teams
Whether you have 2 support reps or 20, TrioPBX adapts to your workflow. And if you ever need help setting it up—we've got your back.
Every Solution Includes:
- 24/7 Technical Support
- 99.9% Uptime Guarantee
- Free Setup & Training
- Regular Feature Updates
What Our Customers Say
Discover how businesses have transformed their communication with TrioPBX cloud phone systems.
Essential for our dispatch operations!
"TrioPBX made things so much easier for our cab dispatch team. Calls are super clear, and managing everything on the go is a huge plus. Setting up lines was quick, and their support team's always there when we need them. It's become a must-have for how we run things."
Transformed our response times!
"Since switching to TrioPBX, our response times have noticeably improved. Smart call routing alone boosted our efficiency by about 30%. The built-in analytics dashboard is easy to use, and the CRM integration has really streamlined how our support team handles incoming requests. It's made a big difference in our daily operations."
Significant cost savings achieved!
"TrioPBX helped us cut our phone expenses by 65%, all while running smoothly with zero downtime for over a year. Compared to other solutions we looked at, it's far more economical plus managing advanced call flows and scaling up has been incredibly straightforward."