Customer Care Solution for US Businesses
Professional Customer Care — Built Into Your Hosted PBX
Deliver excellent customer support without hiring a huge team or juggling multiple tools. TrioPBX isn't just a phone system — it's your all-in-one customer care hub, ready to help US businesses handle calls smarter, faster, and more efficiently.
Features
Why TrioPBX Works Great for Customer Care
Your Hosted PBX doubles as a complete customer service solution — no extra software needed.
Smart Call Routing
Send incoming calls to the right agent or department automatically. No more confusion or unnecessary hold times — your customers reach the right person the first time.
Call Queues & On-Hold Options
Keep calls organized during peak hours. Customers know where they are in the queue and stay informed with professional hold music and updates.
Voicemail & Missed Call Alerts
Never let a lead slip through the cracks. Get instant notifications when you miss a call and follow up quickly — even after hours.
Call Recording & History
Keep a record of calls for training, quality checks, or customer concerns. Access conversation histories easily and store them securely.
Agent Status & Live Monitoring
See which agents are available, track who's on a call, and monitor performance in real-time. Built-in analytics help you spot trends and keep your team on track.
All in One Dashboard
Everything runs from your Hosted PBX dashboard — no need for extra customer support apps or complicated integrations. Setup is simple and you stay in control.
Make Customer Care Simple — Without Adding Headcount
From smart routing to reliable call tracking, TrioPBX gives your US business everything you need to deliver professional support — no hassle, no extra tools.
Contact SalesEvery Plan Includes:
- 24/7 Technical Support
- Free Setup & Training
- No Long-Term Contracts
- Regular Feature Updates