Hosted private branch exchange (PBX) delivered from the cloud
Replace on-site hardware with a managed, scalable business phone system. Get interactive voice response (IVR), recording, analytics, and flexible routing without maintenance.
Why choose cloud-hosted PBX over on-premise PBX?
Gain flexibility, reduce maintenance, and scale on demand. TrioPBX provides a managed phone system with the features teams expect—and the control admins need.
Lower cost to get started
Because the phone system is virtual, there is no up-front spend on proprietary hardware or installation. Most teams reuse existing Internet Protocol (IP) phones or start with softphones (desktop or mobile apps).
Move costs from capital expenditure to operating expenditure (monthly software). TrioPBX manages the platform so you do not need on-site maintenance.
Managed platform (no maintenance)
Updates, security patches, and reliability are handled by TrioPBX. Set policies once, then use the web portal to add users, numbers, and routing without specialist skills.
Simple for end users
Agents and staff sign in from a browser, desk phone, or mobile app. Click to dial, call transfer, and voicemail are easy to use. Admins can apply changes instantly.
Work from anywhere (mobility)
Keep office numbers and extensions while working remotely. Route calls to the right person with rules based on time of day, team, or caller intent.
Built to scale
Add or remove users and numbers as you grow. Connect multiple offices and route calls between locations without inter-office call charges.
How hosted PBX works
Calls travel over Voice over Internet Protocol (VoIP) through secure data centers. You control menus, queues, and routing in a web portal.
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1) Cloud core
PBX logic, recording, and analytics run in the cloud, not on local hardware.
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2) Internet and SIP trunks
Calls use secure Internet connections and Session Initiation Protocol (SIP) trunks to reach carriers and endpoints.
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3) Smart routing
Interactive voice response (IVR) menus, queues, time-based rules, and skills-based routing connect callers to the right person.
Frequently asked questions about hosted PBX
Short answers to the most common questions about moving from on-premise PBX to a cloud-hosted system.
A hosted private branch exchange (PBX) is a business phone system delivered from the cloud. Instead of on-site hardware, the service runs in secure data centers and uses Voice over Internet Protocol (VoIP) to make and receive calls.
You need a stable Internet connection and either Internet Protocol (IP) desk phones or softphones (apps). Many teams reuse existing phones; analog phones can work with adapters. TrioPBX supports standard IP phones, desktop apps, and mobile apps.
Pricing is per user per month. Visit the pricing page to see plan tiers and seat-band discounts. Contact our team for a tailored estimate.
Yes. TrioPBX is designed with redundancy and continuous monitoring. If an office loses Internet, calls can be routed to mobile apps or alternate numbers to maintain continuity.
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What Our Customers Say
Discover how businesses have transformed their communication with TrioPBX cloud phone systems.
Essential for our dispatch operations!
"TrioPBX made things so much easier for our cab dispatch team. Calls are super clear, and managing everything on the go is a huge plus. Setting up lines was quick, and their support team's always there when we need them. It's become a must-have for how we run things."
Transformed our response times!
"Since switching to TrioPBX, our response times have noticeably improved. Smart call routing alone boosted our efficiency by about 30%. The built-in analytics dashboard is easy to use, and the CRM integration has really streamlined how our support team handles incoming requests. It's made a big difference in our daily operations."
Significant cost savings achieved!
"TrioPBX helped us cut our phone expenses by 65%, all while running smoothly with zero downtime for over a year. Compared to other solutions we looked at, it's far more economical plus managing advanced call flows and scaling up has been incredibly straightforward."
Serving businesses worldwide
For number porting, local regulations, and support hours specific to your country, see the localized hosted PBX pages:
Looking for broader use cases? Explore our solutions.