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Why Choose TrioPBX Hosted Phone System?

Our cloud PBX solution offers significant advantages over traditional business phone systems with superior flexibility, features, and cost-efficiency.

Lower Cost to Setup

As the phone system is virtual, the initial investment is minimal as there is no need for the costly phone hardware and installation that a traditional PBX requires.

And you will be saving on valuable space since everything is in the cloud! All you need to factor in, is the cost of the software and the hosting provider.

Our Hosted PBX phone systems fall under operational expenditure rather than capital expenditure, which also makes hosted PBX service attractive to businesses. With our hosted PBX service, you pay a monthly fee, and we will takes care of the rest. In many cases you can also use existing telephone hardware - no need for special expensive equipment.

No Maintenance Costs

Since there's no end-user management involved with a virtual PBX, it's easier to manage than a traditional phone system.

There is no need to hire someone in-house to manage and maintain it. What's more you're off the hook with regards to costs should there be a fault.

User Friendly

For end-users, Our Hosted PBX is conveniently simple to use and manage. There's no need for any specialized skills so you can start using your new business phone system right away. It's also easy for employees to log in and easily manage settings according to their needs.

Unbeatable Mobility

With a hosted PBX system, employees can work from anywhere while still keeping their office phone number and extension. All they need is an internet connection to connect via a web browser. Ideal for home-workers and salespeople who are constantly on the move.

Scalability

With a virtual phone system businesses can add or remove lines and extensions as they grow. This requires minimal work and depending on the provider, little to no additional costs. Multiple offices can be connected by the same system eliminating inter-office call charges.

Frequently Asked Questions About Hosted PBX

Find answers to common questions about our cloud-based phone systems

A Hosted PBX (Private Branch Exchange) is a cloud-based business phone system that's accessed via the internet. Instead of having physical hardware on-site, the entire phone system is managed in secure data centers by your service provider. This allows businesses to make and receive calls using VoIP (Voice over Internet Protocol) technology, while enjoying advanced features typically found in expensive traditional systems.

The beauty of Hosted PBX is that you need minimal equipment. You'll need:

  • A reliable internet connection (business-grade recommended)
  • IP phones or softphones (software for computers/smartphones)
  • Optional: Basic network equipment like a router or switch

Many businesses already have compatible equipment, and you can even use existing analog phones with adapters. TrioPBX works with standard IP phones, desktop applications, and mobile apps, giving you complete flexibility.

Hosted PBX systems are significantly more affordable than traditional phone systems. With TrioPBX, you'll typically pay:

  • Monthly subscription fee (per user/extension)
  • Initial setup fee (often waived with longer contracts)
  • Optional costs for premium features or additional services

The exact cost depends on your business size and specific needs. Most businesses save 40-60% compared to traditional phone systems by eliminating hardware costs, maintenance fees, and reducing long-distance charges. Contact us for a customized quote based on your requirements.

Yes, modern Hosted PBX systems are highly reliable and designed for business-critical communications. TrioPBX ensures reliability through:

  • Redundant data centers with 99.999% uptime
  • Automatic failover systems
  • 24/7 monitoring and technical support
  • Backup power systems and internet connections

Additionally, if your office loses internet or power, calls can automatically route to mobile devices or alternate locations, ensuring business continuity in any situation.