logo

Built for the pace of U.S. business

From coast-to-coast time zones to high customer expectations, U.S. teams need faster answers and cleaner handoffs. AI Voice Agents help you keep service levels high—without adding a large headcount.

Retail & e-commerce

Automate order status, returns, and delivery updates. The agent verifies the caller, answers common questions, and sends a follow-up via SMS or email. For edge cases, it escalates to a queue or specific extension with notes included.

Works alongside your IVR and CRM so your staff focus on complex tickets, not repeat requests.

Healthcare & clinics

Route appointment bookings, reminders, and prescription questions. After-hours calls get a professional menu with clear next steps. Staff receive context when a live transfer is needed, improving handle time and patient experience.

Use with regional pages like Hosted PBX (U.S.) for compliance-friendly routing and continuity plans.

Real estate & property management

Qualify buyer and renter leads, capture property IDs, schedule viewings, and route emergencies. AI confirms details, shares links, and hands off to the right person when needed.

Pair with local virtual numbers to build trust in each market you serve.

Professional services

For legal, finance, consulting, and MSPs, the agent handles intake questions, confirms callbacks, and records structured notes. Your team spends more time advising and less time triaging calls.

Handoffs go to customer care queues with context and (on Enterprise) live transcription for quality audits.

SMBs & startups

Spin up a sales, billing, or after-hours agent in minutes. Start small, measure results, and scale as the volume grows—no need to recruit and train a full team on day one.

Billing is simple: fixed monthly price per agent plus pay-as-you-go minutes (see pricing).

How AI Voice Agents fit into TrioPBX

Agents run next to your call flows—IVR, queues, time rules, and skills routing—then sync outcomes to your CRM. Everything is managed from the same web portal you already use for Hosted PBX.

  • Add from your portal

    Subscribe to any Hosted PBX plan (Basic, Advanced, Premium) and enable AI agents by role—sales, customer care, billing, accounting, appointments, or after-hours.

  • Blend with IVR & queues

    Map entry points from your IVR to AI agents for FAQs and intake. Escalations go to the correct queue with notes and tags.

  • Sync outcomes to CRM

    Post call summaries, dispositions, and next steps to your tools. See CRM & software integrations for supported platforms.

Diagram of AI Voice Agents working with TrioPBX IVR, queues, and CRM

AI Voice Agents — U.S. FAQs

Quick answers for teams rolling out AI automation across U.S. time zones and industries.

No. They handle repetitive work—order status, reminders, intake—so your team focuses on complex calls. When needed, the agent transfers to a person with notes attached.

Yes. Speech recognition is trained on a wide range of dialects and accents across the United States and performs well in real-world conditions.

Each agent has a fixed monthly price and includes free minutes. After that, calls are billed pay-as-you-go per minute. See AI pricing for details and free-minute allowances.

Yes. Agents work with your current virtual numbers (DIDs), IVR flows, and queues. We support popular CRMs and can help with custom integrations.

What Our Customers Say

Discover how businesses have transformed their communication with TrioPBX cloud phone systems.

quotes
Orange County Ride testimonial photo

Sebastian Clarke

CEO, Orange County Ride, USA

Essential for our dispatch operations!

"TrioPBX made things so much easier for our cab dispatch team. Calls are super clear, and managing everything on the go is a huge plus. Setting up lines was quick, and their support team's always there when we need them. It's become a must-have for how we run things."
quotes
AAA Healthcare testimonial photo

Seraphina Belle

Business Development Manager, AAA Healthcare agency, UK

Transformed our response times!

"Since switching to TrioPBX, our response times have noticeably improved. Smart call routing alone boosted our efficiency by about 30%. The built-in analytics dashboard is easy to use, and the CRM integration has really streamlined how our support team handles incoming requests. It's made a big difference in our daily operations."
quotes
Driving with Daisy testimonial photo

Rafiq Chowdhury

Operations Manager, Driving with Daisy, Australia

Significant cost savings achieved!

"TrioPBX helped us cut our phone expenses by 65%, all while running smoothly with zero downtime for over a year. Compared to other solutions we looked at, it's far more economical plus managing advanced call flows and scaling up has been incredibly straightforward."