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AI Voice Agents for Spain

Answer calls faster in Spain’s busiest sectors—tourism, retail, logistics, real estate, and healthcare. TrioPBX AI Voice Agents understand natural speech, hold helpful conversations, and hand off to the right person with full context. Enable from your Hosted PBX portal.

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Made for Spanish customers and operations

From seasonal call spikes to multilingual guests, Spanish teams need quick answers and smooth handoffs. AI Voice Agents help you deliver great service—without expanding headcount.

Tourism & hospitality

Automate reservations, availability checks, and changes for hotels, rentals, and tours. The agent confirms details, shares links by SMS/email, and escalates to reception with notes when needed.

Works with your IVR and booking/CRM tools across Madrid, Barcelona, Valencia, and Canary/Balearic Islands.

Retail & e-commerce

Handle order status, returns, warranty questions, and store hours. The agent verifies callers and deflects FAQs, freeing teams for higher-value work.

Add local DIDs to build trust in each autonomous community you serve.

Logistics, ports & last-mile

Automate delivery windows, pickup instructions, and incident routing. AI collects structured details and routes to the correct desk—operations, customs, or support.

Summaries and dispositions sync back to your tools for traceability.

Real estate & property

Qualify buyer/tenant leads, capture property IDs, schedule viewings, and route emergencies. Agents send follow-ups by SMS/email with reference numbers.

Pair with customer care queues for smooth live handoffs.

Healthcare & clinics

Automate appointment booking, reminders, and intake. After-hours flows provide clear next steps, and transfers include context to shorten handle times.

Use with Hosted PBX (Spain) for reliable routing and continuity.

About AI Voice Agents See AI pricing

How AI Voice Agents fit into TrioPBX

Agents sit alongside your call flows—IVR, queues, time rules, and skills routing—then sync outcomes to your CRM. Manage everything from the same portal you already use for Hosted PBX.

  • Enable from your portal

    Pick any Hosted PBX plan (Basic, Advanced, Premium) and turn on agents by role—sales, support, billing, citas, or after-hours.

  • Blend with IVR & queues

    Connect entry points from your IVR to AI agents for FAQs and intake. Escalations go to the right queue with notes and tags.

  • Sync to your systems

    Post call summaries, dispositions, and next steps to your tools. See CRM & software integrations for supported platforms.

Diagram of AI Voice Agents working with TrioPBX IVR, queues, and CRM in Spain

Spain compliance highlights

  • CNMC & Lista Robinson: Outbound strategies can honor the Spanish Robinson List for opt-outs.
  • GDPR & LOPDGDD (AEPD): Enable consent prompts, data-minimised transcripts, and retention controls to align with privacy obligations.
  • Recording & disclosure: Optional pre-call/early-call announcements and IVR prompts for transparent recording practices.

AI Voice Agents — Spain FAQs

Answers for Spanish teams deploying AI across regions and peak seasons.

No. They handle repetitive tasks—status, reminders, intake—so your team focuses on complex calls. When needed, the agent transfers with notes attached.

Yes. Speech recognition supports Spanish and performs well with a range of regional accents. You can also offer English for international callers.

TrioPBX supports Robinson List checks for outbound, consent prompts, and configurable retention. Admins can enable data-minimised transcripts to align with GDPR and Spain’s LOPDGDD under AEPD guidance.

Yes. Agents work with your current virtual numbers (DIDs), IVR flows, and queues. We support popular CRMs and can help with custom integrations.

Serving teams across Spain and beyond

If you operate globally, see localized Hosted PBX pages for number availability and support hours.

Spain
United States
United Kingdom
Australia
India
Canada

Need help mapping your use cases? Request a demo.