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AI Voice Agents for Indian Businesses

Serve customers across India in their preferred language and time zone. TrioPBX AI Voice Agents use speech recognition, LLM-driven conversation and natural text-to-speech to answer routine questions, qualify leads and hand off complex cases—directly inside your Hosted PBX.

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Built for India’s scale and diversity

From multilingual customers and festive peaks to compliance expectations, Indian teams need fast, reliable and consistent conversations. AI Voice Agents help you stay responsive without expanding headcount.

E-commerce & D2C

Automate order status, returns and COD confirmation calls at scale. The agent identifies the caller, shares tracking links via SMS/email and flags exceptions for a live follow-up. Festival-season spikes are handled without hiring sprints.

Blends with your IVR, queues and CRM so agents focus on escalations, not repeats.

Banking, Insurance & NBFC

Route balance and EMI queries, onboarding checks and renewal reminders. AI collects structured inputs and posts outcomes to your CRM, while sensitive steps (payments) can be redirected to approved flows.

Awareness of TRAI DND and CLI norms. Best-practice guidance for PCI DSS when payments are involved.

Hospitals & Clinics

Manage appointment scheduling, reminders and lab report follow-ups in regional languages. After-hours calls get a clear, professional menu with escalation to on-call numbers when required.

Use with Hosted PBX (India) for continuity plans if a site loses connectivity.

EdTech & Training

Qualify enquiries, schedule demos and provide course information across Hindi, English, Tamil, Telugu, Bengali and more. Agents receive summaries so students don’t repeat details.

Pairs well with local virtual numbers (DIDs) per region to build trust.

MSMEs & Startups

Launch a sales, support or after-hours agent in minutes. Start small, measure outcomes and scale as volumes grow—without long hiring and training cycles.

Simple billing: fixed monthly price per agent plus pay-as-you-go minutes (see pricing).

About AI Voice Agents See AI pricing

How AI Voice Agents fit into TrioPBX

Agents sit alongside your IVR menus, queues, time rules and skills routing. Outcomes sync to your CRM, and escalations reach the right extension with a short summary—so callers don’t repeat themselves.

  • Enable from your portal

    Subscribe to any Hosted PBX plan (Basic, Advanced, Premium) and add agents by role—sales, customer care, billing, accounting, appointments or after-hours.

  • Blend with IVR & queues

    Map entry points from your IVR to AI for FAQs and intake. Complex cases transfer to the correct queue with notes and tags.

  • Serve in local languages

    Support for Hindi, English, Bengali, Marathi, Tamil, Telugu, Kannada and more—so customers hear your brand in a voice that feels familiar.

Diagram of AI Voice Agents with TrioPBX IVR, queues and CRM for India

AI Voice Agents — India FAQs

Quick answers for teams rolling out AI calling in India.

TrioPBX is designed with awareness of TRAI DND and CLI presentation norms. Campaigns and routing can be configured to respect opt-in preferences and responsible contact flows.

Yes. Speech recognition and TTS support major Indian languages and perform well across regional accents and real-world noise conditions.

Each agent has a fixed monthly price with free minutes included; additional usage is billed pay-as-you-go per minute. See AI pricing on the main product page.

Yes. Agents work with your existing virtual numbers (DIDs), IVR flows and queues. We support leading CRMs and can help with custom integrations.

Operate across India—and globally

Explore localized Hosted PBX pages for number availability and support hours per region.

India
United States
United Kingdom
Australia
Spain
Canada

Want help planning the rollout? Request a demo.